Return & Exchange Policy
Return & Exchange Policy
At our company, customer satisfaction is our priority. Below are the conditions for returns and exchanges:
1. Return & Exchange Period
You may request a return or exchange within 30 days from the delivery date
Requests made after this period will not be accepted
2. Defective Products
If the product has a manufacturing or quality defect, you may request a replacement or exchange free of charge
Shipping costs for defective product returns or exchanges are covered by our company
3. Voluntary (Non-Defective) Returns & Exchanges
If there is no defect, returns or exchanges can still be requested such as dislike, wrong color or size
Return shipping costs are the responsibility of the customer
After inspection, a full refund will be issued
4. Customer Order Errors
Incorrect orders due to wrong product, model or size selection are the customer’s responsibility
Our company is not liable, but returns or exchanges may still be made under the voluntary return conditions
5. Conditions for Returns & Exchanges
Products must be sent back in original packaging, with labels and accessories included
Used, damaged or non-resalable products will not be accepted
For questions or assistance, please contact our customer service
This policy is designed to protect the rights of both our customers and our company
