Shipping & Delivery

Each order is custom-made according to the size and details you provide. After production is complete, your item is carefully vacuum-pressed, then roll-packed for shipping — a method that ensures both compactness and efficiency.

Thanks to this packaging process:

  • Your product is shipped in a smaller, compressed form,

  • No box is used, which allows the item to pass through customs faster,

  • Delivery is quicker and directly to your door.

 Production & Shipping Timeline

  • Orders are prepared and shipped within 3 business days.

  • All shipments are made via insured express shipping.

  • After dispatch, delivery typically takes 2–4 business days depending on your location.

  • Your item is delivered directly to your address — there’s no need to pick it up elsewhere.

How Will My Order Arrive?

Your item will arrive in a transparent roll-pack bag (not in a box), making it:

  • Easy to carry into any room,

  • Convenient to unpack and set up,

  • Ideal for faster international shipping.

Once unpacked, your cushion or bench will inflate and regain shape within 3–4 hours.
Full fluffiness and ideal form may take 24–48 hours, depending on room temperature and fabric.

Shipping Damage & Replacement Guarantee

All orders are shipped with insurance.
In the very rare case of shipping damage, we’ll immediately send a replacement free of charge — no stress, no paperwork for you.

All we ask is that you reach out to us with a quick message. We’ll take care of the rest.